Dr. Khurram Nawaz, holds PhD in Organizational Excellence, Master in Quality Management and Master in Geological Engg. Currently he is a Managing Partner of ACTS, UAE and Director for CIOE Inc., Canada. Khurram possesses over 27 years of practical, consulting, training & assessment experience from Service, Manufacturing, Aviation, Banking & Finance, Construction, Contracting, Education and Oil & Gas. His areas of expertise include Business Excellence models & TQM, Leadership, ISO 9001, ISO 14001, OHSAS 18001, ISO 31000. ISO 22301, ISO 21500, ISO 10002,ISO 17025, Corporate Governance, Strategic Planning, Benchmarking, Operations & Lean Management, Service Excellence, BPR, Six Sigma, Kaizen and many others. Dr. Khurram is a team leader for Dubai Quality Award over 17 years, team leader and trainer for Sharjah Economic Excellence Award (Sharjah Chamber) and MRM Excellence Award (Dubai Chamber) and Lead Auditor for various ISO standards. He is a External Resource trainer for BSI, Canada; IIA UAE regional Chapter and IIA-Tanzania, has been adjunct faculty for University of Wollongong, SZABIST and others. Dr. Khurram is a recipient of INAX Award for Out-standing Performance (Japan); Fellowship of TQM College, UK; Best Paper Award (UAE); Out-Standing Quality Manager Award (Pakistan); appreciation certificate by the MIAA, Government of Philippines and served as a board member of MEQA. He has presented over 50 presentations in various conferences world-wide such as UAE, Canada, UK, Japan, Saudi Arabia, Oman, Philippines, Pakistan, Iraq, Tanzania and published 17 papers.